Once you have placed your order we aim to dispatch this within 3-5 working days unless you have opted for Special Delivery.
Please note that we can only deliver goods on Special Delivery if the item is in stock. If items are available to order in a few days please add this onto your delivery days.
Delivery options are available at the checkout. We use Royal Mail and the following option we offer as
- £4.30 Recorded Signed for 1st Class
- £3.20 1st Class Small Parcel (not signed for)
- £0.00 Free Delivery on all orders over £30 after discounts are applied. Please note that your goods will be sent as using the appropriate method. This excludes special delivery, recorded signed for and 1st class small parcel.
- £2.80 2nd Class Small Parcel (Not signed for)
These prices are current as of 02/04/2014 and are subject to change when and if Royal Mail increases the prices.
Please note that we no longer use Special Delivery Next Day services by Royal Mail. If you wish to use this service, please email Vins Boutique on email@example.com.
We recommend that the standard delivery option you choose is recorded to ensure your order is on its way and does not get lost in transit. However this is not guaranteed and it could take up to 30 days before any action can be taken.
Currently we do not offer a free returns policy. You will be responsible for returning and paying for this yourself.
We will only offer to pay for a return if we have sent you the wrong product or the item is faulty. If you need to query this please do by using our contact us page.
We are happy to post your items outside of the UK. Due to the different zones, prices do vary so please contact us at firstname.lastname@example.org for your p&p.